Terms of Service
Last updated: June 2026
About These Terms
These terms apply to all bookings made with Kara Gray Yoga, whether for term classes, one-to-one sessions, or workshops. Please read them before booking. By completing a booking you are agreeing to these terms.
Kara Gray trades as Kara Gray Yoga, a sole trader. Correspondence address: 135 Jacobs Gutter Lane, Totton, Southampton, SO40 9FX.
Email: yogakaragray@gmail.com | Phone: +44 7899 963589
Booking and Payment
Term Classes
Classes run in terms of six weeks. The full term fee of £108 is payable at the time of booking. Your place is reserved for the full duration of the term. There are no drop-in spaces available in term classes.
Classes take place at Nova Wellness Clinic, Elliot's Courtyard, 33B High Street, Lyndhurst, Hampshire SO43 7BE.
Payments are processed securely via Stripe through the BookWhen booking system.
One-to-One Sessions
One-to-one sessions are priced at £60 per session. If you are interested in sharing a session with a friend or family member, please get in touch to discuss what might work for you.
Before your first one-to-one session you will be asked to complete a brief health intake form. This helps Kara to understand your needs and tailor the practice safely to you. The form will be sent to you by email after your initial enquiry is confirmed.
One-to-one sessions are arranged by direct enquiry. Please get in touch to discuss availability before booking.
Email: yogakaragray@gmail.com | Phone: +44 7899 963589
Workshops
Workshop prices are listed on individual event pages. Full payment is required at the time of booking. Places are limited and reserved on a first-come, first-served basis.
Bookings are managed through BookWhen: https://bookwhen.com/karagrayyoga
Payments are processed securely via Stripe.
Cancellation and Refund Policy
Term Classes — By the Student
Term fees are non-refundable once booked. Missed classes are non-refundable. If space allows in another class that week, a transfer may be accommodated at Kara’s discretion. Please get in touch as soon as possible if you are unable to attend.
One-to-One Sessions — By the Student
Please give at least 48 hours’ notice if you need to cancel a one-to-one session. Cancellations made within 48 hours of the session, and sessions where you do not attend, will be charged in full.
To cancel please contact Kara directly: yogakaragray@gmail.com or +44 7899 963589
Workshops — By the Student
Workshop bookings are non-refundable after 48 hours of booking. If you need to cancel within the 48-hour window after booking:
If another workshop date is available, your booking will be transferred to that date.
If no future date is available, a full refund will be given.
No-shows on the day are non-refundable.
You can manage transfers directly through BookWhen: https://bookwhen.com/karagrayyoga
If Kara Needs to Cancel
If Kara needs to cancel a class, session, or workshop, you will be offered a full refund or a transfer to another date. As much notice as possible will always be given.
Health, Injury and Medical Conditions
It is your responsibility to inform Kara of any relevant medical conditions, injuries, or physical concerns before your first session, and to update her if anything changes. Yoga involves physical movement and breath work. While every effort is made to adapt practice to the individual, you participate at your own risk.
If you are unsure whether yoga is appropriate for your current health situation, please consult your GP or healthcare provider before booking.
Kara is not a medical professional and does not offer medical advice, diagnosis, or treatment.
Physical Adjustments
Kara does not routinely use hands-on physical adjustments in group classes. In one-to-one sessions, any hands-on guidance will always be offered verbally first. You are always welcome to decline.
Professional Qualifications and Insurance
Kara Gray holds a Level 4 Certificate in Teaching Yoga (QCF), awarded by the British Wheel of Yoga Qualifications and regulated by Ofqual. She is a registered member of the British Wheel of Yoga and holds current public liability and professional indemnity insurance appropriate to all activities offered.
Intellectual Property
All content on this website — including text, images, sequences, and resources — belongs to Kara Gray and may not be reproduced without written permission.
Limitation of Liability
To the fullest extent permitted by law, Kara Gray Yoga shall not be liable for any injury, loss, or damage arising from participation in classes, sessions, or workshops, except where caused by negligence.
Governing Law
These terms are governed by the laws of England and Wales.
Changes to These Terms
Kara Gray Yoga reserves the right to update these terms at any time. The current version will always be available at https://www.karagray.co.uk/terms.